eBooks

MODERNIZING OUTBOUND CONTACT CENTERS: HOW TO TREAT MILLIONS OF CUSTOMERS LIKE ONE IN A MILLION

How can outbound sales teams use phone and SMS outreach to make millions of customers feel like one in a million?

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In this ebook, you’ll discover:

How can outbound sales teams use phone and SMS outreach to make millions of customers feel like one in a million? By using the right technology to deliver personalization — driven by automation — at key points in the sales cycle. The end result is a boost in customer engagement that leads to a high-converting sales flow and increased revenue.

This eBook is perfect for:

Sales and CX leaders at high consideration mid-market / enterprise brands looking to level up their outbound strategy, and quickly grow connection and conversion rates with customers.

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SEPTEMBER 2023 RELEASES

September 2023 Releases

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SEPTEMBER 2023 RELEASES

September 2023 Releases

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SEPTEMBER 2023 RELEASES

September 2023 Releases

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Introduction to AI Agents

AI agents are no longer a concept—they're here, and they're transforming customer service, sales, and operations across industries. In this video, Regal co-founder Alex explains how advances in large language models, text-to-speech, and speech recognition are making it possible to replace outdated IVRs with AI agents that talk, reason, and act just like human reps.

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Introduction to Regal

In this video, Alex, co-founder of Regal, shares why phone calls remain a vital channel for businesses and how large language models (LLMs) are finally making it possible to deploy enterprise-ready AI agents at scale.

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Strategies for Proactive Customer Engagement: Maximizing Outbound Revenue

Regal.io partnered with Customer Contact Week Digital (CCW) to present Strategies for Proactive Customer Engagement: Maximizing Outbound Revenue, highlighting how outbound contact centers are transforming to drive sales and build lasting customer relationships.

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CX 2.0: THE AI ADVANTAGE

Regal.io and Balto are thrilled to present a comprehensive webinar on the transformative impact of AI on customer experience and outbound call center efficiency.

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Regal Implementation Process

Read what to expect during the Regal implementation process. From Kickoff, to Go-Live, and beyond.

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OUTBOUND STRATEGY SUCCESS GUIDE FOR: EDUCATION

How 2 leading education companies surpassed goals with a cloud contact center software that goes beyond legacy CCaaS.

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OUTBOUND STRATEGY SUCCESS GUIDE FOR: LOCAL SERVICES

How 3 leading local service brands surpassed goals with a cloud contact center software that goes beyond legacy CCaaS.

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OUTBOUND STRATEGY SUCCESS GUIDE FOR: FINANCIAL SERVICES

How 2 leading financial service providers surpassed goals with a cloud contact center software that goes beyond legacy CCaaS.

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OUTBOUND STRATEGY SUCCESS GUIDE FOR: HEALTHCARE

How 3 leading healthcare brands surpassed goals with a cloud contact center software that goes beyond legacy CCaaS.

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OUTBOUND STRATEGY SUCCESS GUIDE FOR: INSURANCE

How 4 leading insurance providers surpassed goals with a cloud contact center software that goes beyond legacy CCaaS.

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HOW TO ELEVATE YOUR CUSTOMER EXPERIENCE WITH PROACTIVE OUTBOUND

Is your brand using the right tech stack to deliver personalization at key points in your customer journey? In this webinar, we explore the role proactive outbound plays in providing exceptional customer experiences.

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4 REGAL SOLUTIONS TO YOUR OUTBOUND CHALLENGES

A quick summary of the four solutions Regal provides to 4 challenges high consideration brands face in today's competitive market.

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Treat your customers like royalty

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